
I walked out of a meeting with my CEO. She had asked me for a resolution to a critical client issue. I immediately called a team meeting, explained the problem and assigned AIs. This is when the head of analytics asked me, “By when do you need this analysis”? Knowing how urgent the task was, I had an urge to respond, “ASAP”.
Has your team ever come to you asking how soon you needed something and you have been tempted to say ‘asap’?
If yes, then welcome to one of the biggest fallacies of time management. A word that is most often used to express urgency is rarely treated that way, especially when done over and over again, by team members leading to frustration from all parties involved.
Here are the reasons why this deadline never works:
Drop the word ‘asap’ asap from your vocabulary — do not use a self-destroying deadline to express urgency.So next time when someone on your team asks, “By when do you need this”. Engage in a prioritization discussion, no matter how urgent the task deliverable is. Be empathetic of how many competing priorities they already have in their bucket and transparent in why you believe the task is urgent. At the end give them a chance to succeed by estimating the amount of time needed to accomplish the task. Use a phrase such as, “How about 03:00 PM tomorrow? Does that work if we had to drop the other project you are working on. I will speak to Amy about shifting the deadline on the other project.” This opens a channel of communication and gives the team an opportunity to succeed. Besides being realistic with the deadline builds confidence in the team. In the end you are only as successful as the team is.
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